Governance

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Fortidia has adopted a traditional governance model inspired by good governance principles and best practices. Its functioning and decision-making activities are based upon responsible business practices that comply with applicable laws, international guidelines, and ethical standards.

Board of Directors

The Board of Directors is responsible for the company’s organization and for management of the company’s affairs, delivering strategic direction including through the development and review of governance policies, practices, and procedures according to an integrated governance, risk, and compliance framework.
Furthermore, the Board is actively involved in setting, validating and monitoring overall and long-term sustainability strategies, objectives and reporting in line with our purpose, mission and corporate values.

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Our Board Of Directors

Paolo Fiorelli

Chairman & CEO

Paolo Fiorelli joined the Group at the end of 1993.
He has been Chief Executive Officer of Mail Boxes Etc. Italy and other European subsidiaries since 2001, CEO of the Group since its inception in 2009 and Chairman in 2016. Paolo is also CEO of both AlphaGraphics Inc. and PostNet Inc., Fortidia’s US based affiliates.
Prior to Fortidia, Paolo was a Senior Executive with BNL Investment Bank and Coopers & Lybrand and founder and CEO of Finint Spa, a Western Union agent for Italy, Spain and UK (the company was ultimately sold to Western Union in 2011). He graduated in
Business Administration from Luigi Bocconi University in Milan

Jana Nurmukhanova

Independent Board Member

Jana Nurmukhanova is currently Managing Director at Alkemy, leading the Data & Analytics Competence Center. She brings extensive international experience in technology, data, and consulting. Previously, she worked at McKinsey & Company and KKR Capstone, gaining expertise in data analysis for business improvement. She held various leadership roles at Amazon in Italy and Spain. In 2017, she co-founded Witailer, a data-driven e-retail startup, later acquired by Retex. Jana is also a mother of three and enjoys sports and theater.

Diego Polo-Friz

Independent Board Member

Diego Polo-Friz is a Professor of Management at the State University of Milan, a Board Member of Fortidia and an entrepreneur (in carbon fibers and in big data / behavioral economics consulting). Until 2016 he was the Chairman of the Board of Directors of Tucano Urbano (a motorbike equipment company).
From 2005 to 2011 he was General Manager of Finint, a financial intermediary active as a Western Union agent in Italy, Spain and the United Kingdom. From 1993 to 2005, he was first a Consultant and then a Partner with McKinsey & Co.
Diego Polo-Friz holds an MBA from the Wharton School of the University of Pennsylvania and a Bachelor’s Degree in Business from Bocconi University in Milan.

Mario Adario

Board Member

Mario Adario joined Oaktree in September 2006 after serving as an associate in the European Investment Banking division of Merrill Lynch International in London.
Prior experience includes one year as an analyst at TXU Europe Energy Trading BV in Geneva and internships at the European Central Bank in Frankfurt, Goldman Sachs International and the Embassy of Italy in London. Mario Adario graduated cum laude with a degree in financial markets and institutions from the Bocconi University in Milan, Italy.

Ross McCullough

Independent Board Member

Ross McCullough is a management specialist in the logistics space with over 30 years’ experience and recently retired as President of UPS Asia Pacific Region. He is committed to growth, innovation that creates value for both the customer and business, and empowering the right talent with the right tools.

During his 36 year career, he led and was involved in a number of ground-breaking firsts at the company, which contributed to successful product, portfolio and geographic expansions. In 1996, he headed up UPS’s first ever e-Commerce function; shortly after, he led post-acquisition integration and relationship development for Mail Boxes Etc. for franchisees across 37 countries.

Ross earned a Bachelors Degree of Science from Eastern Illinois University and a Masters Degree in International Business from Emory University.

Francesca Magrassi

Board Member

Francesca joined Fortidia in July 2021 as People VP of the Group. She started her career in consulting working for McKinsey & Co. then covered leadership roles in Vodafone Italy’s HR department. Francesca has been Group Chief People Officer since April 2022.

Samuele Spaccia

Board Member

Samuele joined the Group in April 2014 as Finance & Controlling Manager of MBE Worldwide. Previously, Samuele worked with Atlantia Group, one of the world’s leading operators of motorway infrastructures. Before joining Atlantia, Samuele served for 3 years as International Finance & Treasury Manager in Ariston Thermo Group. Samuele has been Group Chief Financial Officer of the Group since December of 2015, currently responsible also for Strategy and Corporate Development.

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Executive Leadership Team

The Executive Leadership Team’s responsibilities include developing and implementing long-term strategic plans, making decisions on day-to-day business, managing the company’s results, and communicating company strategy across the organization.

Our Global Leadership Team

Paolo Fiorelli

Chairman and Ceo

Paolo joined Fortidia at the end of 1993. He has been Chief Executive Officer of MBE Italy and other European subsidiaries since 2001 and of the Group since its inception in 2009, becoming its Chairman in 2016. Paolo is also CEO of AlphaGraphics Inc., PostNet Inc., and PrestaShop SA.

Samuele Spaccia

Group Chief Financial Officer

Samuele joined Fortidia in 2014 as Finance & Controlling Manager of the Group. Previously, Samuele worked with Atlantia Group, one of the world’s leading operators of motorway infrastructures.

Gerardo Di Filippo

Chief Transformation Officer

Gerardo joined Fortidia in December 2024 as Chief Transformation Officer overseeing PrestaShop and Global Technology. During his 20-year career, he worked at Amazon, HP, BCG and Unicredit, gaining significant expertise, especially in Retail and ecommerce (both B2B and B2C).

Francesca Magrassi

Group Chief People Officer

Francesca joined Fortidia in July 2021 as People VP of the Group. She started her career in consulting working for McKinsey & Co. then covered leadership roles in Vodafone Italy’s HR department. Francesca has been Group Chief People Officer since April 2022.

Valeria Mennella

Chief Marketing & Data Officer

Valeria joined Fortidia in 2017 after a long career in the Telecommunications industry, including several executive roles in B2B marketing and sales for Vodafone Italy and Vodafone Global Enterprise. Valeria has been Chief Marketing Officer since joining the company.

Ryan Farris

Region Executive VP

Ryan joined Fortidia in 2017 as Chief Operating Officer of AlphaGraphics. He has also been serving as the Chief Executive Officer of PrintSpeak since 2019 and Chief Operating Officer of Postnet since 2020. He is currently responsible for the Region that includes US, UK, Australia and Netherlands.

Giuseppe Filosa

Region Vice President

Giuseppe Filosa joined the Group in 2016 after a nine-year career in Retail Management within the oil and gas industry. Since joining, he has held several key positions, including Area Manager, Network Sales & Operations Director, and Country Manager for MBE Italy. After serving as Fortidia Vice President of Corporate Development, he now holds the position of Region Vice President, overseeing Italy, Poland, Worldwide Development, M&A, Risk Management, and ESG initiatives.

Josep Obiols

Region Vice President

Josep Maria Obiols joined Fortidia in 2001, following a career in the transport sector with Chronopost International. Over the years, he has held several executive positions within the company, including Co-General Manager and Country Manager for MBE Spain & Portugal. He currently serves as Region VP, overseeing operations in Spain, Portugal, Germany, Mexico and the LATAM region.

Kathleen Panek

Chief Corporate Affairs Officer

Kathleen joined Fortidia in February 2018 as General Counsel of the United States brands. Starting from June 2022, Kathleen assumed the role of Chief Corporate Affairs Officer for the Group, responsible for Legal, Sustainability, and M&A activities.

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Cybersecurity

Cybersecurity is an essential part of our sustainability promise. Cyber-attacks and security breaches could disrupt our core operations and cause significant harm, such as destruction, alteration or disclosure of personal data.
​We utilize appropriate modern technology, best practices, and processes to protect our business and our customers’ data, including based on the criticality of applicable systems and sensitivity of the data stored.
To identify and address data security risks, we periodically run security assessments and informal internal assessments of our processes. We also conduct penetration testing and ongoing vulnerability monitoring regarding specific systems and environments within our technology infrastructure.

WHISTLEBLOWING POLICY

We believe that the best way to sustain an ethical culture is for each of us to act with integrity every day, encouraging all Group stakeholders to voice their concerns.
For this reason we maintain a whistleblowing channel which all Group stakeholders can use to report potentially unethical, inappropriate, illegal, or unsafe activities involving colleagues, external providers or members of our Group network.
The channel is based on principles of accessibility, anonymity, confidentiality and non-retaliation.

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CODE OF CONDUCT

The Global Supplier Code of Conduct is one component of our commitment to ethical, responsible, and legally compliant behavior. This Code identifies expected conduct of those who provide goods or services to our group companies and their representatives, and should be considered a minimum baseline.

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OUR SUSTAINABLE COMMITMENT

Discover our sustainability strategy, geared toward creating long-term value for all our stakeholders.

REPORTS AND DISCLOSURES

Discover how we are progressing in our sustainability goals, while serving our customers and communities.

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